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Forums / Technical Support

Delete my CreditCard information from Account
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Technical Support: Delete my CreditCard information from Account
StreetView1985
Created by: streetview1985

7/10/14 @ 11:31am (EDT) | UTC - 4:00
Posts: 1

Hello. I want to delete m Credit Card information thats been saved in my pofile. I'm not satisfied with the way to "just" disable my CreditCard. I know i cannot delete my account but the way I pay i something i do not wanna keep saved. Thats not serious to not have this option.

I want my credit card data to be completetly vanished. Do you know how to make that?
Support-Mail? Isnt really a support. They dont answer me.
Quote
Created by: ourjeffie

7/10/14 @ 11:54am (EDT) | UTC - 4:00
Location: Brisbane Australia, home of the 2032 Olympic Games
Posts: 44,290


You can't delete a credit card, you can only disable it. For some reason VS wants to keep all our credit card details forever
Quote
Created by: vs_beverly

7/14/14 @ 12:28pm (EDT) | UTC - 4:00
Location: Los Angeles, California
Posts: 404

Hello. I want to delete m Credit Card information thats been saved in my pofile. I'm not satisfied with the way to "just" disable my CreditCard. I know i cannot delete my account but the way I pay i something i do not wanna keep saved. Thats not serious to not have this option.

I want my credit card data to be completetly vanished. Do you know how to make that?
Support-Mail? Isnt really a support. They dont answer me.


Hi,

For legal and tax reasons, all credit card information must be kept on record, you can however disable your credit card information. Also, only the first 6 digits and last 4 digits are kept on record.

Hope this helps!

Best,
Beverly
Quote
SissyWearsLingerie
Created by: sissywearslingerie

8/9/14 @ 7:33am (EDT) | UTC - 4:00
Posts: 119

Hello. I want to delete m Credit Card information thats been saved in my pofile. I'm not satisfied with the way to "just" disable my CreditCard. I know i cannot delete my account but the way I pay i something i do not wanna keep saved. Thats not serious to not have this option.

I want my credit card data to be completetly vanished. Do you know how to make that?
Support-Mail? Isnt really a support. They dont answer me.



Pay the extra 5 bucks for a visa gift card at walmart cvs or any other store like that.. preloaded, non recurring and non reuploading... this way every transaction is not on yer ssn or name really, also the sign up fee is now 2 dollars that gets refunded in 24 hours, remember that. Or 1 I forgot.. just add 2 bucks to what youre gonna pay. Use it . You can add cards
Quote
MatthewThor
Created by: matthewthor

1/10/19 @ 9:44pm (EDT) | UTC - 4:00
Posts: 3

How do I cancel my credit card???
Quote
MatthewThor
Created by: matthewthor

1/10/19 @ 10:42pm (EDT) | UTC - 4:00
Posts: 3

Hello, I just want to delete my credit card please do it as soon as possible
thank you
Quote
Created by: vham

1/12/19 @ 6:50pm (EDT) | UTC - 4:00
Location: United States
Posts: 145

Hello, I just want to delete my credit card please do it as soon as possible
thank you


Under "Billing" on your Account page, select "Payment Accounts" and there should be an option under Action to "delete" your credit card.
Hope this helps.
Quote
Derek99
Created by: derek99

1/18/19 @ 1:25am (EDT) | UTC - 4:00
Location: Living, and stranded on an island in Canada
Posts: 69,809

There has been that way to be able to do it.
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MatthewThor
Created by: matthewthor

1/24/19 @ 7:32pm (EDT) | UTC - 4:00
Posts: 3

Can you please put some delete action on the billing payment method
Quote
Created by: vham

1/25/19 @ 8:06pm (EDT) | UTC - 4:00
Location: United States
Posts: 145

Can you please put some delete action on the billing payment method


The "delete" function is available for payment methods _except_ for the default payment account. If you want to delete that (i.e., essentially deleting your non-basic account), you should contact Customer Service directly via the "Contact Us" information at the bottom of every web page.
Quote
Created by: 640509040147

1/25/19 @ 11:09pm (EDT) | UTC - 4:00
Location: NY
Posts: 1,265



For legal and tax reasons, all credit card information must be kept on record, you can however disable your credit card information. Also, only the first 6 digits and last 4 digits are kept on record.



I assume this policy applies to this day which is why credit cards can only be disabled instead of deleted. PayPal remains an option if that helps? :bulb
Quote
dirty_Justin11
Created by: dirty_justin11

5/16/19 @ 2:55am (EDT) | UTC - 4:00
Posts: 1

Created by: male4622

6/1/19 @ 11:25pm (EDT) | UTC - 4:00
Location: United States
Posts: 571



Hi,

For legal and tax reasons, all credit card information must be kept on record, you can however disable your credit card information. Also, only the first 6 digits and last 4 digits are kept on record.

Hope this helps!

Best,
Beverly


Hi Beverly,
Can you please cite the law that requires this information to be kept or at least point us to a law in state or federal code that we can read for ourselves? Thank you.

Quote
Yonghotteer
Created by: yonghotteer

11/25/19 @ 5:48pm (EDT) | UTC - 4:00
Posts: 2

I want delete credit card!
Quote
Yonghotteer
Created by: yonghotteer

11/25/19 @ 5:49pm (EDT) | UTC - 4:00
Posts: 2

I want delete my credit card
Quote
SirRossco
Created by: sirrossco

11/28/19 @ 5:14pm (EDT) | UTC - 4:00
Posts: 2

I simply gave an updated credit card assuming my monthly renewal would be updated. My renewal apparently gave me 300 credits which I assume is no longer available. All my account says is now "VIP Not Active" When I enquired all I received was a number of nonsensical responses. It is hard to get anything sensible from customer service, it seems they are not particularly interested.
Quote
Created by: male4622

12/22/19 @ 9:19pm (EDT) | UTC - 4:00
Location: United States
Posts: 571

Still waiting.



Hi Beverly,
Can you please cite the law that requires this information to be kept or at least point us to a law in state or federal code that we can read for ourselves? Thank you.





Quote
Created by: dan_in_florida

12/25/19 @ 1:04am (EDT) | UTC - 4:00
Location: Sunny South Florida - with a REALLY cool car :-)
Posts: 1,501



Still waiting.



Hi Beverly,
Can you please cite the law that requires this information to be kept or at least point us to a law in state or federal code that we can read for ourselves? Thank you.



Might be buried somewhere in here, it's a link at the bottom of just about every page on the site...

https://www.flirt4free.com/2257.php
Quote
SirRossco
Created by: sirrossco

12/29/19 @ 7:15am (EDT) | UTC - 4:00
Posts: 2

I doubt you will receive a sensible response. All I did was updated my credit card and now I am no longer a VIP so I have gone elsewhere and deal with a customer service that actually understands rather than just quoting "invented" policy procedures. Quite a shame.
Quote
Created by: nystingray

12/29/19 @ 10:07am (EDT) | UTC - 4:00
Posts: 870



Hi Beverly,
Can you please cite the law that requires this information to be kept or at least point us to a law in state or federal code that we can read for ourselves? Thank you.



I hope this puts an end to this thread. People, the transaction must be retained, every business does it and maybe you don't realize it but get on with your life. Welcome to the 21st century.

https://bestcardpayments.com/2018/01/how-long-should-a-business-keep-signed-credit-card- receipts/
Quote

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