Forums / Technical Support
"unable to establish connection to a video feed in this room" for any model
Can you please logout, clear the cache and cookies in your web browser and then log back in and try once more. If you continue to receive the same error please try a different web browser and/or device. If after trying these first line of troubleshooting steps you are still receiving the same error, please take a full screenshot of the error and send it to us via email at customersupport@vsmedia.com. Please also include in these email which web browsers, devices and names of models you have tried with. Thank you - CC Quote